The Representative has the responsibility of educating the members in his/her department, both the old and the new, about the collective bargaining agreement, union policy, and why changes occurred. Listed below are some of the things that the Representative should do and know to fulfill the role of educator and suggestions as to how to do it
1. Make person to person contact daily - tell your story - ask for ideas.
2. Distribute union periodicals and literature.
3. Enlarge your own knowledge by attending classes whenever available and share this
knowledge with your fellow members.
4. Keep your communication lines open - invite criticism, suggestion and full discussion.